Dear valued customer

At IGT Glass Hardware, our promise to you, our valued customers, is to be informative and transparent on what is happening with our products and industry.

Beginning last year, the global crisis has touched many parts of the worldwide economy harshly. International transportation and global supply chains have experienced disruption, resulting in higher freight and shipping costs. This international disruption caused a significant rise in the price of raw materials such as Steel, Nickel, Aluminium, Zinc, Brass, and Copper. Overall, our raw material costs have increased by more than 36% since the beginning of 2021.

We are always working hard to minimize the impacts of rising manufacturing and distribution costs, but unfortunately, raw material cost and freight and logistic shortage have reached a point where we can no longer ignore the cost increases without adjusting our selling prices.

Rest assured that we are still working hard to bring our customers the best quality products at the most compatible wholesale prices. Even with this increase, our prices remain one of the best in the industry, leaving you room for profit and upselling to your clients. We are still offering the most competitive prices in the industry, great quality glass hardware, fast delivery, and expert customer service you’ve come to know and rely on from IGT.

We truly regret any hardship these price increases may cause for you, your business, or your clients. IGT’s new prices will take effect on June 1st 2021.

We thank you for your continued support and understanding in these very tough times. If you have any specific questions regarding the information in this email or would like to inquire further about our products and services, please don’t hesitate to contact us. You can reach us any time at 877-658-9008, or visit us on the web at:

www.glasshardware.com.